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Store Reopening

As government guidelines start to change, the safety of our associates and customers continues to be a priority for us.

To all our Homelover customers:

• You’ll continue to find hand sanitisation stations in our stores.

• We’ll keep our store layouts spacious so you can give each other a little space when shopping.

• As some guidelines differ across regions, you will continue to see enhanced measures, such as safety screens in some of our stores.

• In line with government guidelines, we’re asking all customers to wear a face covering when shopping in our stores, unless you are medically exempt

We hope to see you real soon, until then… huge love, Homelovers.

Returns & refunds questions

You can view our returns & refund policy here.

Customer Services

We’re happy to help you with any queries. Please note, our customer service team is working remotely, and it’s taking us a little longer to answer our calls. Email is currently the best way to reach us – full details of how to contact us can be found here.

Product Recall

If you do have concerns and need to speak to us about our returns policy,
then please contact us at customerservice@tjxeurope.com rather than trying to call.

Our customer service team is working remotely and although we can answer calls, it is taking us a little longer, so email is best.
You can also check our returns policy here