We are passionate about working to make a positive, sustainable impact on the world in which we live and conduct our business. We've long been committed to pursuing initiatives that are smart for our business and good for the environment. We continuously look for ways to minimise our impact on the planet.

Carbon Footprint

As holders of the Carbon Trust standard, last year we reduced our Carbon Footprint by over 15% and we’re on track to reduce it by 30%* by 2020. Globally we achieve a leading rating from global carbon benchmark, the Carbon Disclosure Project (CDP). 

*against a 2010 baseline

Reducing Waste

We have a zero waste to landfill target. All waste from stores and operations is sent to be recycled. 91% of this is diverted from landfill and we’re working on the rest.  

Energy Efficiency

We’ve introduced LED lighting in all new and remodelled stores and our processing centres. This delivers 65% more efficiency and reduces our energy consumption in each store by 42% and our processing centres by 45%. 

With our logistics partners we look to maximize the utilization of our vehicles to help manage delivery routes more efficiently, offering driver education and investing in technologies like vehicle tracking.


We’re investing in three innovative projects to reduce single use plastic waste:

The Ocean Clean Up

A pilot project to clean up half the Pacific garbage patch by 2025.


The Plastic Collective

An innovative pilot project that turns plastic waste into income for Pacific island communities.

In the UK

Environmental and clean-up schemes in our UK local communities.

Our approach to
single-use plastic

We identified a list of the biggest contributors to ocean waste plastic and removed them from all of our stores and offices, including plastic drink bottles, single use carrier bags, straws, plastic cups and non-biodegradable wipes.

To help our customers reduce their carrier bag usage, we offer a variety of bags for life. The price of these includes a donation to The Prince's Trust.

Since the single use carrier bag charge came into effect in England, Scotland & Wales, we've donated all proceeds to good causes. 

The Woodland Trust

For more than a decade, we have helped the Woodland Trust to stand up for the woods and trees of Wales.

By supporting the Trust's Free Tree Packs for schools and communities, we have enabled 254 Welsh communities to plant trees locally, getting 13,250 children out into the woods to learn about the value of our natural environment.

Getting these trees in the ground is helping the Trust work towards its vision of a UK rich in native woods and trees for people and wildlife.