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Contact

Telephone

+44 (0)1923 473561

Our Customer Service team is available:

09.00 - 18.00 Monday to Friday

09.00 - 17.00 Saturday

Address

Customer Service Team

TK Maxx and Homesense
50 Clarendon Road
Watford
WD17 1TX

Press

For media enquiries please contact: homesense@ogilvy.com or call ‎‎07792992957‎

B2B

Our switchboard number is +44 (0) 1923 473000.

We are available from 09:00 to 17:00 Mon to Fri.

For Property enquiries, click here.

For Store Development enquiries, click here.

For images and look books visit www.prshots.com/archive/get/homesense

 

Complaints Procedure
If we get something wrong then we’ll work hard to put it right. If you have a complaint it’s best to try and resolve it at the time with the store concerned or with our Customer Service team using the contact details above.
In the unlikely event that our Customer Service team are unable to resolve your complaint, and you are still not satisfied following the conclusion of our complaints handling procedure you may refer your complaint to The Retail Ombudsman which is a certified Alternative Dispute Resolution Provider. We will respond to any complaint referred to us by them.

Details
The Retail Ombudsman, 33 floor Euston Towers, 286 Euston Road, London, NW1 3DP
Email: enquiries@theretailombudsman.org.uk
Tel: 0845 680 3548

Store Locator

Find your nearest store.

IMPORTANT SAFETY NOTICE
Product Recall

Here at Homesense, we’re not quite like anywhere else.

Whether you’re a modernist, maximalist, Scandi-enthusiast or in a rhapsody over boho, we’ve got aisles and aisles of everyday essentials and fab finds, all at irresistible prices.
From must haves to just-loves and *shrugs shoulders* just-because, switch up your space until it’s just the way you want it. We don’t have a house style, so you can play with yours.

Let’s get acquainted >

If you do have concerns and need to speak to us about our returns policy,
then please contact us at customerservice@tjxeurope.com rather than trying to call.

Our customer service team is working remotely and although we can answer calls, it is taking us a little longer, so email is best.
You can also check our returns policy here